With costs escalating, Applied Materials wanted to rationalize its time-critical service network in North America consisting of over fifty locations, serving several hundred high-value semiconductor equipment manufacturers. Their business objective was to reduce both their spare parts inventory investment and transportation costs while meeting or exceeding target response times specified in their multi-level service level agreements (SLA).
Solvoyo’s Elevation platform was used to determine the optimal size.
Manufacturing
600 vendors
45,000 different after-sale service products
Strategic Network Design